Formerly ICM Project Solutions icm

Commercial and Shopfitting Works

Austen Building Group (ABG) excels in commercial works across various sectors, including hospitality, sports, office, and retail fit-outs.

Our team’s extensive knowledge and commitment to high-quality workmanship ensure that we consistently deliver on our clients’ visions. Whether it’s creating a welcoming hospitality space, an inspiring office environment, or a vibrant retail setting, ABG is dedicated to meeting the unique needs of each project. Our wealth of experience in the commercial sector allows us to manage and execute fit-outs efficiently, ensuring that our clients receive the best possible results.

Commercial Insurance Rectification

With over 7 years of experience in commercial insurance rectification, Austen Building Group has a proven track record of assisting clients in recovering from catastrophic events. We have successfully managed repair works for significant events, including:

  • 2017 Cyclone Debbie (Airlie Beach)
  • 2018 Adelaide Torrential Rain
  • 2019 Sunshine Coast Hailstorm
  • 2019 Gold Coast/Logan Hailstorm
  • 2020 Halloween Hailstorm (Ipswich, Logan)
  • 2021 Northern NSW Hailstorm
  • 2022 Brisbane Floods
  • 2023 Christmas Storms (Gold Coast)

Our expertise ensures that clients can return to ‘business as usual’ with minimal operational downtime. Similar to our private commercial works, we provide comprehensive assistance with commercial insurance repairs, tailored to meet the specific needs of our clients and their customers.

Our Advanced Building Methodology

At Austen Building Group, we are committed to upholding rigorous standards in quality, safety, and environmental compliance. Our advanced building methodology integrates these core values into every project we undertake.

We prioritise transparent and consistent communication with our clients, ensuring that they are informed and involved throughout the entire process. Effective trade management is also a key component of our approach, allowing us to coordinate and oversee all aspects of the project seamlessly. We ensure to utilise local and industry-specific trades in which we hold longstanding relationships. By maintaining these high standards, ABG guarantees exceptional results that meet and exceed client expectations.

Quality & Workmanship

Austen Building Group operates within ‘Austen Integrated Management System’ – AIMS for short. This ensures we handle matters pertaining to quality, environmental risk and occupational health and safety quickly and efficiently. Our quality assurance measures ensure that a high standard of works is achieved by our teams and subcontractors at all times. We carefully select the products we use and partner with suppliers and contractors who align with our values and quality standards.

We are also a Zero Harm business and take a highly tailored approach to workplace health and safety that ensures no individual (employee or not) is exposed to potential harm. All our staff and contractors deserve to return home safe and without injury at the end of every day, and we actively tailor our OH&S policies to ensure this is the case.