Formerly ICM Project Solutions icm


Austen Building Group is an Australian owned and operated building services company. Since 2011, we have been providing our services to a wide variety of clients across various industries ranging from small private works to large-scale rectification and commercial works.

At Austen, we’re built on people – whether that be our clients or our staff, we combine our quality and trusted service with a holistic understanding of building works to deliver positive experiences for everyone.

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Building Maintenance

We know that equipment failures, building defects and general repairs can have a massive impact on your business. That is why at the heart of our building maintenance service is our aim to always give our clients peace of mind that their premises, equipment and machinery will be maintained, serviced and repaired to the highest standard and with the least business downtime or operational interruption.

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Project Works

We offer our clients a complete end-to-end service for a large range of building projects. Whether this be to an individual or a company, our approach and service offering alleviates you from the pressure, stress and time that it takes to manage and deliver building works on time and within budget.

With Austen Building Group looking after your project, you can have peace of mind that your project works (renovations and/or extensions) will run smoothly with the highest-quality outcomes achieved as we understand your unique aspirations and vision for your space or home. If these works are for commercial purposes, you and your staff can concentrate on the important day-to-day operations, while we manage and complete your project works with minimal disruption to your business, staff and customers.

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We understand the complexities of working with multiple strata stakeholders to achieve a great outcome that meets the requirements of individual unit holders, body corporate and strata managers.

Our strata services include the maintenance, repair and renovation of existing strata properties for body corporate managers and strata insurers alike. We achieve this through using our wide variety of trades who are supported by our professional partners in engineering, certification, and consulting.

Our aim is to provide our strata clients with a complete and reliable partnership that ensures a smooth process across all strata works that eliminates the need for strata managers to find and coordinate multiple trades or contractors.

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Insurance Repairs

At Austen Building Group, we have a proven track record of assisting with reporting, scoping and repair works to properties during insurable events such as a storm, escape of liquid, fire, impact or forced entry.

Being involved in the repair journey from the early outset of the claim, we can provide insurance repair services from the make safe of a domestic home through to the complete repair and reinstatement of large-scale strata or commercial properties.

Our teams of experienced estimators and project managers are well positioned to work alongside insurers, loss adjusters, restorers and builders to provide time critical repairs to insured properties and get them back in their homes or trading at full capacity as soon as possible. Our focus is to ensure a comfortable experience for our clients built upon trust and transparency in what is a generally turbulent and stressful time. Through the Queensland storm season, we are equipped to handle a higher volume of claims by utilising our large list of quality contractors to absorb and assist with greater efficiency.

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Coupled with architectural design services, our aim at Austen Building Group is to create fit for purpose spaces for NDIS Participants and their families to make their homes a more practical and comfortable living environment.

Completing minor and major home modifications as well as providing project management services across South-East Queensland, we strive in creating ideal living spaces and complete works that change lives for the better.

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