Formerly ICM Project Solutions icm

Our Approach to Project Services

Across our business, we pride ourselves on our client-first approach. When it comes to project works, our teams understand the importance of considering the needs of all stakeholders involved in a project such as homeowners, tenants, building owners, neighbouring businesses, and building managers.

From the moment our clients engage us, we appoint a dedicated project manager as the primary point of contact. Additionally, we put great emphasis on building strong relationships with our clients through reliability, accountability, and open lines of communication at all stages.

See our list of services below.

Types of Project Works:

From small scale new project works and construction, to refurbishments and remodelling, our teams can provide an end-to-end service including project design, scope, project management and construction services.

Project work services include:

  • Project and Site Management
  • Commercial, Corporate and Retail Fit Outs
  • De-fits and Strip Outs
  • Renovations and Refurbishments
  • Reconfigurations, Remodelling and Space Conversions
  • Upgrades
  • Above Services Within Clinical Environments


Creative & Functional Spaces

We can assist with project design decisions around aesthetics, compliance, functionality, storage, creativity, environmental design, and wayfinding.

Additionally, our expert teams can provide advice and guidance on the expected longevity and on-going maintenance requirements of various building materials, equipment, fixtures and fittings that you may be considering in your build.

Quality & Workmanship

Austen Building Group operates within ‘Austen Integrated Management System’ – AIMS for short. This ensures we handle matters pertaining to quality, environmental risk and occupational health and safety quickly and efficiently. Our quality assurance measures ensure that a high standard of works is achieved by our teams and subcontractors at all times. We carefully select the products we use and partner with suppliers and contractors who align with our values and quality standards.

We are also a Zero Harm business and take a highly tailored approach to workplace health and safety that ensures no individual (employee or not) is exposed to potential harm. All our staff and contractors deserve to return home safe and without injury at the end of every day, and we actively tailor our OH&S policies to ensure this is the case.

QBCC License: Builder – Open 1205372
Master Builders Qld Member: 73607
NDIS Provider No: 4-FTG92KY